Ecommerce Assistant
Co-developing sales AI Agents for e-commerce, consulting and closing orders 24/7.
Overview
AI Agent replacing sales staff: consults, recommends products, and closes orders based on real-time data.
Built on LangGraph with Query Expansion and Response Merger pipelines for context-aware accuracy.
The problem to solve
Shops need 24/7 sales consulting but human resources are limited and hard to keep consistent.
How we approached it
- AI Agent consulting on real needs
- RAG pipeline optimizing accuracy
- Closing orders directly in chat
What the product does
Needs-based consulting
Understands purchase intent and recommends matching products.
In-conversation checkout
Complete purchases directly inside the chat window.
24/7 Operations
Serves consistently and continuously, independent of staff schedules.
Technical challenge
Problem
Vague user queries lead to low-relevance retrieval results.
Solution
Applied Query Expansion to broaden queries and Response Merger to consolidate coherent answers.
Results
- 24/7 sales consulting & checkouts
- Highly context-aware answers
- Increased order conversion rates
Highlights
- Consulting & product recommendations based on real needs
- Checkout directly in chat conversations
- RAG pipeline optimized for accuracy
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